International Standard: ISO 9001: 2008 and ISO 14001: 2004
Here in Eco Spa Snovik we want to be different, something special, something new, we want to follow a vision and mission, which is to remain the leading Eco Spa. Being aware of the richness of nature that surrounds us, we went would like to follow a road to clean and healthy environment and a healthy lifestyle, which is also confirmed by its brand EKO world of pleasure. One of the fundamental objectives is certainly the quality of goods and services for which we strive to all employees.
In doing so, we help the international standard ISO 9001: 2008 and ISO 14001: 2004. Standard ISO 14001 specifies requirements for an environmental management system that helps an organization to develop and implement a policy and objectives which take into account legal requirements and other requirements to which the organization subscribes, and information about important aspects. Since we adopted these standards, we commit that we will use in their operations, processes, working techniques, materials, products and energy, which will contribute to the reduction and control of harmful effects on the environment.
And we also acquired the ISO 9001 standard for quality management system, the guidelines help us to manage quality. We want to offer our guests the highest quality services that meet their expectations, requirements, needs and wishes. The employees are responsible for the quality of service that we provide and guest satisfaction. The Management Board is responsible to allow implementation of the policy, which includes quality objectives, management and continuously improve procedures and processes.